Payment Policy

Payment Options for Your Safari with Engida-Travel

At Engida-Travel, we aim to provide a seamless and secure booking experience for your safari adventure. Below are the various payment methods available for your convenience:

1. Credit and Debit Cards

   • Accepted Cards: Visa, MasterCard, American Express, and Discover
   • Transaction Process: Make secure payments through our website or payment portal
   • Currency: Payments are processed in US Dollars (USD)

2. Bank Transfers

   • Details: Payments can be made directly to our company bank account. Bank details will be provided after booking confirmation
   • Currency: US Dollars (USD)
   • Transaction Time: Bank transfers typically take 3-5 business days to process
   • Fees: International transfer fees may apply; please confirm with your bank before making the payment

3. PesaPal

   • Process: Secure online payment through PesaPal
   • Currency: US Dollars (USD)
   • Transaction Fees: PesaPal charges a small fee for international transactions

4. Cash Payments

   • Available For: The remaining balance can be paid in cash upon arrival
   • Currency: US Dollars (USD)
   • Notes: Cash payments must be made at least 24 hours prior to your safari departure. Please ensure bills are in good condition (no torn or damaged notes).

5. Payment Plans (Installments)

   • How It Works: Flexible payment plans are available for travelers who wish to pay in installments
   • How to Apply: Contact us via email or phone to arrange your payment plan
   • Deposit: A 30% deposit is required to secure your booking
   • Balance: The remaining balance is due upon arrival

6. Travel Agency Payments

   • For Agents: Payments made through a travel agent will be forwarded to us by the agent
   • Currency: Payments are processed in US Dollars (USD), based on the agent’s location and currency preference

7. Cancellation Policy

   • Refunds: All payments are refundable up to 15 days before departure, subject to a cancellation fee
   • No Refunds: No refunds will be issued within 30 days of the tour departure date

Payment Confirmation

Once your payment is processed, you will receive a confirmation email with all necessary details. Please keep your payment receipt as proof.

For more information or assistance with your payment, feel free to reach out to us at info@engidatravel.com or call +255 762 784486.

We look forward to welcoming you on your unforgettable safari experience with Engida-Travel!